Privacy Policy

Last Updated: June 19, 2026

1. Introduction

Welcome to Nelia Ivanova Design ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Project location
Design preferences and project details
Budget information
Photos, floor plans, inspiration images, and other files you choose to submit
Information submitted through contact forms, consultation requests, or questionnaires

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
General geographic location
Referral sources and website traffic information

3. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and consultation requests
Provide interior design services and project proposals
Communicate regarding ongoing or future projects
Improve our website and user experience
Analyze website performance and visitor activity
Measure the effectiveness of marketing and advertising efforts
Maintain website security and prevent misuse

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

We may use services such as:

Google Analytics
Google Ads
Wix Analytics
Other marketing and website performance tools

These technologies help us understand visitor behavior and improve our services.

You may disable cookies through your browser settings, though some website features may not function properly.

5. Third-Party Services

We may use trusted third-party service providers to operate our website and business, including:

Wix for website hosting and form management
Google Analytics and Google Ads
Email communication providers
Scheduling and consultation tools
Customer relationship management (CRM) platforms

These providers may process information only as necessary to provide their services.

6. Information Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

Provide requested services
Respond to inquiries
Maintain business records
Comply with legal obligations

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information.

To make a request regarding your personal information, please contact us using the information below.

9. Children's Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated revision date.

11. Contact Information

Nelia Ivanova Design

Phone: (385) 513-9806

Email: neliaivanova.interiordesigner@gmail.com

Website: https://www.neliaivanovadesign.com/